All reviews
 
 
  
Google
 
 
  
Zillow
 
 
 
 
 
 
 
 
 
Excellent5.0147 reviews
 
5.0
 
Excellent147 reviews
 
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   Google    Zillow  
 
 
 
 
 
  
 
Excellent5.0118 reviews
 
5.0
 
Excellent118 reviews
 
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Excellent4.929 reviews
 
4.9
 
Excellent29 reviews
 
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 Posted on Google  
 
  
 
 
 Cindy Loveless 
 
30 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Jordan was brought in on a recent deal for my buyer, and the experience was great! Quick to respond, professional, and helped my buyer with whatever was needed along the way. Thanks so much Jordan and Joey! I would absolutely recommend using them for your mortgage needs, no question :)
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Beverlyn Garcia 
 
21 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience working with the Jordan’s team throughout my mortgage process. They were professional, knowledgeable, responsive, and always willing to answer my questions. Special thanks to Joey for fast responses.

I truly appreciated their attention to detail, communication, and commitment to helping me meet my mortgage needs.

I would definitely recommend their services to anyone looking for a mortgage company that is professional, dependable, and genuinely committed to providing a positive customer experience.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Shawn Miedzinski 
 
4 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Very smooth process. Strong recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ashlynn Harris 
 
3 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
We had an amazing experience with the JBK team from start to finish! We had a very tight two-week settlement timeline and, to make things even more challenging, we didn’t have a preapproval going into the process. Thanks to their knowledge, experience, and efficiency, they were able to get everything turned around incredibly quickly and keep us on track for settlement.

A huge shoutout to Jordan, who was actually on vacation during this process and still made our loan happen! That level of dedication and willingness to make sure everything stayed on track really meant so much to us.

What we appreciated most was how easy they made everything feel. They explained things in normal, understandable language, never overcomplicated anything, and were always professional and responsive. We never felt confused or overwhelmed because they took the time to make sure we understood what was happening.

Their knowledge and experience truly made the difference, especially with such a short timeline and no preapproval to start with. We couldn’t be happier with our experience with the JBK team and would absolutely recommend them to anyone looking for a knowledgeable, professional, and genuinely dedicated lending team!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Manny Branco 
 
6 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Had the great opportunity to work with Jordan and his team as the listing agent of a home that this clients purchased.  He and his team were very professional,  and their communication through out the transaction was spot on.  I would highly recommend working with his team! Hope we can do business again in the future.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Brittney Moran 
 
30 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Jordan and Joey were awesome through the entire process of obtaining a home loan! They were professional, knowledgeable, and had quick response times for any questions we had!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Taylor Lowe 
 
24 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
An amazing team to work with! They explained everything very well, and their response times are very good. I was never waiting long to hear back. They made the process incredibly easy and I was rarely stressed. Also impressive work on that interest rate they got me.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tom McCaughn 
 
22 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Vellum and the JBK Mortgage team was instrumental in the purchase of my first home. They came highly recommended by my real estate agent Haley Taylor. Their application process was streamlined and easy to use. Jordan responded to me next morning after my application and guided me through next steps. His team also handled all the VA loan paperwork which made the process extremely easy for me. They prepared multiple easy to understand documents that had numerical and graphical breakdowns of home prices and payments to help me choose the best course of action. When I found a home I decided to put an offer down on, Jordan prepared the documents I needed for the offer over the weekend which without a doubt was critical to getting my offer accepted over a competing party.

Once my offer was accepted, Joey took the time to go through my finances with me and provided insightful financial advice for the purchase process and follow on. He also recommended great local resources for home insurance and other services which I ended up using.

During the settlement process the mortgage team was proactive and responsive, getting everything I needed so efficiently that I was able to close on my home in a mere 16 days. At closing Joey was there to answer any of my questions and offered additional advice.

For anyone looking to finance a home in the DMV area I strongly recommend Vellum and JBK. Their fast, courteous, and professional service made the home purchasing process easy, even in today’s tumultuous market.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sydney Johnson 
 
8 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Vellum Mortgage was recommended to me by my wonderful realtor, Mallory Bare with Century 21, and I worked with Joey Dean as my loan officer. Joey was incredibly helpful and I would recommend him to anyone looking to buy. He helped me understand all of the details of my loan and was always available when I had a question or needed assistance. This was my first time buying a house and he made the process incredibly smooth.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Laura B 
 
1 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Easy smooth process!
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 Misty 
 
23 February 2026
 
 
 Verified 
JBK Team at Vellum Mortgage are the best!!JBK Team at Vellum Mortgage are the best!! 5 stars & the best service!!! This is my second time working with Jordan, Joey & Kristin at Vellum Mortgage! They are the experts when it comes to refinancing and home needs when it comes to making your goals a reality with owning and investing in properties. They were readily available to answer all of my questions and never kept me hanging! They are courteous, honest, intelligent and were a pleasure to work with. Joey also showed up to our closing to ensure everything went smoothly and welcomed us with a meaningful gift after everything was finalized. If you are in the chapter of your life of wanting to purchase a home, refinance or to see what options are available to you or your family then the JBK team at Vellum Mortgage is who you should go with!!
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 Bobby Horwat 
 
30 January 2026
 
 
 Verified 
Great ExperienceGreat Experience Great experience from start to finish. The team was responsive, knowledgeable, and made the process smooth and stress-free. Highly recommend. Thank you.
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 zuser201406151853469 
 
11 December 2025
 
 
 Verified 
Working with Vellum was greatWorking with Vellum was great I had a fantastic experience with Vellum Mortgage. Jordan, Joey, and Kristin, were very helpful, patient with my questions, and timely with their responses. I would recommend Vellum to everyone!
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 Michele Dorsey 
 
14 May 2025
 
 
 Verified 
JBK is a fantastic company.JBK is a fantastic company. Joey Dean, Jordan and Kristin where amazing to work with. Starting with a signed contract they where always one step ahead and available to answer every question we had.  Truly amazing communication and very professional.  I highly recommend JBK for anyone looking to buy a home.
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 Billy Rabbitt 
 
27 March 2025
 
 
 Verified 
Smooth & Professional Experience!Smooth & Professional Experience! Working with Jordan and his team was a seamless experience! As the seller’s agent, I appreciated their professionalism, responsiveness, and dedication to keeping everything on track. They were proactive in ensuring a smooth transaction from start to finish. It’s always great to work with a lending team that prioritizes efficiency and client satisfaction. Looking forward to working together again!
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 RichardChisholm 
 
9 July 2024
 
 
 Verified 
The A Team of mortgage loan companies... there is NO ONE better!The A Team of mortgage loan companies... there is NO ONE better! There is so much that I can say here about Jordan and his team... including Joey and Kristin.  And lest I forget, Pete also.  But to try to keep this from being too long, I will simply say this.  I never thought I would own a home.  I made so many mistake in my youth, I had largely moved on from the idea.  Recent events had me take a chance.  Jordan and his team guided me step by step on what to do... and I followed their instructions.  My relationship with them started in earnest in December 2023.  Today is July 9, 2024, and I have the keys to my new home.  What I once thought was out of reach, is now my new reality.  I'm fighting back tears of joy as I type this.  I have not met any of you in person, but I hope you know, I will always think fondly about how great you treated me from start to finish.  Professional.  Friendly.  Informative.  Even during times when I was stressing out... comforting.  You guys are the A Team.  The Avengers, of mortgage loan companies, if you will.  I will never forget this experience, and thank you SO much for everything.  Vellum Mortgage truly serves the people.  I wish you all the best... you have changed my life!
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 Tess Mundy 
 
9 July 2024
 
 
 Verified 
Quick and painless! A gem in the industry!Quick and painless! A gem in the industry! Jordan and his team are wonderful! We were kept in the loop throughout an entirely streamlined closing process. They were wonderful to work with and our closing was nice and quick! I highly recommend the JBK team at Vellum Mortgage!
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 Sara Spivak 
 
3 June 2024
 
 
 Verified 
Quick, painless, and wonderful customer service experienceQuick, painless, and wonderful customer service experience Incredible experience with Vellum Mortgage during our recent home buying transaction. They managed to get us to closing start to finish in less than 2 weeks after our original lender fell through. We couldn't have asked for a better, faster, easier experience with Joey, Jordan and their team. We'd highly recommend their services.
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 Nichole Jackson 
 
20 May 2024
 
 
 Verified 
Dream TeamDream Team Absolute dream to work with! From start to finish, Jordan and his team provided exceptional service, guiding me through the mortgage process with professionalism and expertise. They were responsive, attentive, and made sure all my questions were answered. Thanks to their hard work, I was able to secure a great mortgage deal. I highly recommend Jordan and his team at Vellum Mortgage to anyone in need of mortgage services. They truly went above and beyond!
  
 
 
 
 
 
 Posted on Zillow  
 
  
 
 
 stacychurch 
 
14 May 2024
 
 
 Verified 
Joey DeanJoey Dean The JBK Team was so easy to work with!  Joey went above & beyond to make sure my loan was approved!  I closed on time and he was a true blessing!  I highly recommend them for a home purchase!